Privacy Policy

Landscape Learning Hub ("we," "us," or "our") operates the website landscapelearninghub.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our landscape design courses.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Identification Information: Name, email address, phone number, billing address, and payment information
• Account Information: Username, password, and course preferences
• Communication Data: Information you provide when contacting us through our contact form or email
• Transaction Information: Details about the courses you purchase and payment history

We also automatically collect certain information when you visit our website:

• Usage Data: Pages visited, time spent on pages, links clicked, and browsing behavior
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic

2. How We Use Your Information

We use the collected information for the following purposes:

• Process and fulfill your course purchases and provide customer support
• Create and manage your account and provide access to course materials
• Send you order confirmations, course updates, and administrative communications
• Respond to your inquiries and provide customer service
• Improve our website, courses, and services based on user feedback and analytics
• Send marketing communications about new courses and promotions (with your consent)
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations and protect our legal rights

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting services, and analytics
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to respond to legal process, protect our rights, prevent fraud, or ensure safety
• With Your Consent: When you have given us explicit permission to share your information

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve our services. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We use the following types of cookies:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements (Facebook Pixel)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Course access information is retained for the lifetime access period offered with your purchase.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured format
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United Kingdom and other countries where we operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

12. Contact Us